At Dacotours, your privacy and security are our top priorities. We know that planning a trip should be exciting, not stressful, so we do everything possible to keep your personal information safe and use it only for the purpose of delivering the best travel experience for you.

1. Information We Collect 

When you book a tour, contact us, or subscribe to our updates, we may collect basic details such as:

• Your name, email, and phone number
• Billing or payment details (when necessary)
• Travel preferences and special requirements (e.g., dietary needs, mobility assistance)

We only collect the information that is truly needed to process your booking and provide you with the right service.

2. How We Use Your Information

We use your information only to:

• Confirm and manage your bookings
• Provide customer support and tailor services to your needs
• Share necessary details with trusted partners (e.g., hotels, transport providers) to ensure smooth travel arrangements
• Keep you updated with travel information, promotions, or tips – but only if you choose to receive them

We never sell or share your information with third parties for unrelated marketing purposes.

3. Payment Security

Your payment security is critical to us. All transactions through our website are processed via secure, encrypted channels (SSL).

• Sensitive data, such as credit card details, is never stored on our servers.
• We only work with reliable, internationally recognized payment gateways.

This means you can book your trip with confidence, knowing your financial information is protected.

4. Cookies & Website Usage

Like most websites, Dacotours uses cookies to improve your browsing experience. Cookies help us:

• Remember your preferences (like language or currency)
• Understand how visitors use our website so we can make it better

You can disable cookies anytime in your browser settings, but some features may not work as smoothly.

5. Your Rights

As our valued customer, you have the right to:

• Request access to the information we hold about you
• Ask us to update or correct any inaccurate details
• Opt out of promotional emails at any time by clicking “unsubscribe” or contacting us directly
• Request deletion of your personal data, subject to legal and booking-related requirements

We are committed to honoring these rights quickly and transparently.

6. Data Protection

We take strong technical and organizational measures to protect your data from unauthorized access, misuse, or loss. Only authorized Dacotours staff and trusted service providers involved in your trip have access to your information.

7. Updates to This Policy

From time to time, we may update this Privacy & Security Policy to reflect changes in the law or in our services. If updates affect your rights, we’ll let you know right away.

 For any questions or concerns regarding these policies, please contact us at:

• Email: info@dacotours.com
• Phone: (+84) 914 136 151 – (+84) 917 425 225
• Address: 195 Dang Vu Hy Street, An Hai, Da Nang City, Vietnam.

*By using our services, you acknowledge that you have read, understood, and agreed to these Privacy & Security policies. Thank you so much for choosing Dacotours for your Vietnam travel needs!

Check Dacotours’ top-rated tours and follow us on Instagram for the lastest updates & travel guide by local experts.

Our Core Values

1. We Put People First

We put our travelers at the heart of everything we do. From the very first message to the last day of your trip, we listen with care, respond with sincerity, and make sure every detail is thoughtfully handled.

2. Authentic Experiences

We believe travel should feel real. That’s why we work with local guides, explore local spots, and design every itinerary to give you a true sense of Vietnam, not just the sights, but the soul of the place.

3. Honest & Transparent

No hidden costs, no empty promises. We believe in doing business with integrity, being upfront in everything we offer, and always delivering what we say – or better.

4. Passion in Every Step

We’re not just tour planners, we’re travel lovers who care deeply about what we do. That passion drives Dacotours to go the extra mile, create joyful moments & make sure you feel genuinely welcome.

5. Responsible Travel

We care about where we live & where you visit. By supporting local communities, reducing our environmental impact & choosing sustainable practices, we aim to leave a place better than we found it.